At HANSH TECHNOLOGIES, we understand that circumstances may arise where you need to cancel an order. We strive to provide a straightforward and hassle-free order cancellation process. Please read our Order Cancellation Policy to understand how to cancel an order and the associated terms and conditions.

Order Cancellation

1. Cancellation Deadline: You may cancel your order at any time before it has been processed for shipment. Once an order has been processed, it cannot be canceled.

2. Cancellation Methods: To cancel your order, please contact our customer support team as soon as possible through one of the following methods:

   • Phone: [Insert Phone Number]
   • Email: [Insert Email Address]

3. Cancellation Information: When requesting an order cancellation, please provide the following information:

   • Order number
   • Your full name
   • Contact information (phone number and email address)
   • Reason for cancellation (optional)

Cancellation Confirmation

Upon receiving your cancellation request, our customer support team will review the information and confirm the cancellation via email or phone. Please allow sufficient time for our team to process your request.

Refunds for Canceled Orders

1. Refund Process: If your order is canceled before processing, you will receive a full refund to the original payment method used during the purchase. The refund will be initiated as soon as the cancellation is confirmed.

2. Refund Timeline: The timeline for receiving your refund may vary based on your payment method and financial institution. Typically, refunds are processed within [Insert Refund Processing Time] business days.

3. Non-Refundable Fees: Please note that certain non-refundable fees, such as payment processing fees, may apply, depending on your payment method. These fees will not be refunded.

Exceptions to Cancellation

While we make every effort to accommodate order cancellations, there are certain exceptions:

1. Processed Orders: Orders that have already been processed for shipment cannot be canceled. Once your order status changes to "Shipped," it is no longer eligible for cancellation.

2. Custom Orders: Some products may be customized or made to order, and cancellation may not be possible once production has commenced. We will inform you if your order falls into this category.

Contact Us

If you have any questions or need assistance with canceling an order, please contact our customer support team at [Insert Contact Information]. We are here to help and provide you with the best possible service.

Thank you for choosing HANSH TECHNOLOGIES. We value your business and are committed to ensuring a positive shopping experience.